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Frequently Asked Questions

Class

How can I pay for a class using my insurance?

Register online for classes you wish to attend and select medical insurance on the payment page. Insurance may be used for up to 5 classes.

How early should I sign up?

Classes fill up quickly, please sign up WELL IN ADVANCE.Classes fill up 2-3 months before the class start date. Childbirth, Breastfeeding and Parenting one-day/weekend classes and Birth Center Tours are first to fill up.

When do I pay for classes?

You must register for ALL programs in advance and payment is required at the time of registration.

What is the policy for rescheduling classes?

Due to the high demand, classes fill up quickly. All clients must reschedule no later than five business days before the date of the class.

What is the policy for cancellations?

Class cancellations must be made five business days before the date of the class in order to receive a full refund. Additionally, if a cancellation is made less than five business days prior to the class, a one-time $25 registration fee will be charged per class.

How do I register?

1. Register and pay online at
https://whrcportal.ucsf.edu/whrcmember/Default.aspx

2. Call (415) 353-2667 or (415)514-2670
Hours of operation: Monday-Thursday, Mission Bay 8:00 am-5:00 pm/Mount Zion 8:30 am-5:30 pm and Fridays 9:00 am-5:00 pm

3.Come in person to the UCSF Women's Health Resource Center

Women’s Health Center
2356 Sutter Street, Room J112 (Mt. Zion)
San Francisco, CA 94115
(415) 353-2667

Betty Irene Moore Women’s Hospital
1855 4th Street, A3473 (Mission Bay)
San Francisco, CA 94158
(415) 514-2670

What forms of payment are accepted?

You may pay credit card online or over the telephone (Visa, MasterCard, Discover or American Express are accepted).

Are classes reimbursed by my insurance?

Great Expectations does not deal with insurance companies. Please check with your health insurance provider for reimbursement or discount information.

Can my support person also attend the class?

Yes. UCSF Great Expectations Program encourages support persons to attend classes. All class fees include two (2) people EXCEPT Infant/Child CPR.

Are nursing (or other students) allowed to observe a childbirth class?

Yes. There is a $50 fee per class. One student maximum is allowed to observe any class. In addition, all students are required to submit proof of current health clearance and completed compliance documents. Please call UCSF Great Expectations at (415) 353-2667 to reserve a spot. Please have class date and registration fee payment ready at the time of enrollment.

Where can I get more information?

Please call (415) 353-2667 or (415)514-2670 for more information or visit https://womenshealth.ucsf.edu/whrc.

What if my instructor cancels or reschedules?

Due to instructor illness or circumstances beyond our control, UCSF Great Expectations Pregnancy Program reserves the right to reschedule or cancel scheduled classes. We are committed to your health care education and will make every effort for you to make-up your cancelled class. Participants will be given notice by UCSF Great Expectations Pregnancy Program within a 24-hour period regarding a makeup session or refund.

Library Membership

What forms of payment are accepted?

You may pay credit card online or over the telephone (Visa, MasterCard, Discover or American Express are accepted).

Where can I get more information?

Please call (415) 353-2667 or (415)514-2670 for more information or visit https://womenshealth.ucsf.edu/whrc.

Package

What forms of payment are accepted?

You may pay credit card online or over the telephone (Visa, MasterCard, Discover or American Express are accepted).

Where can I get more information?

Please contact us at (415) 353-2667 or (415) 514-2670 for more information or visit our website at https://womenshealth.ucsf.edu/whrc.

Product

How can I purchase a product?

You can visit our Mission Bay or Mt. Zion location in person to purchase products or rent a breastpump.

Reserve a Breastpump

How can I extend my rental?

Please call (415) 353-2667 or (415)514-2670 for more information or to reserve.

What forms of payment are accepted?

You may pay credit card online or over the telephone (Visa, MasterCard, Discover or American Express are accepted).